Citizen Engagement: Mobile, Connected, and Digital!

Originally posted on VoiceAmerica.com

The buzz: “Engaging the broad public in the city-making process leads to better answers.” (smartcitiesdive.com) In our mobile-first, digitally connected world, consumers expect to access digital services whenever and wherever they want. Citizens expect the same with city government: personalized communications based on their preferred channels, locations, circumstances. Is this possible? The smart future city will use citizen-centric service delivery models that put the citizen at the center. The experts speak. Donovan Guin, IBM: “We live by each other and for each other. Alone we can do so little, together we can do so much” (H.Keller). Kirk Talbott, City of Atlanta: “To change something, build a new model that makes the existing model obsolete” (R.B. Fuller). Mike Eberhardt, SAP: “The trouble with the world is not that people know too little…they know so many things that just aren’t so” (M.Twain). Join us for smart Smart Cities Citizen Engagement: Mobile, Connected and Digital! [Listen to the interview here… ]